Ready-Made Bracelets
Ready-made bracelets may be eligible for return or exchange within 14 days of delivery if unused, unworn, and returned in original condition.
Custom Bracelets
Custom designs are made to the customer's selected size, crystals, pattern, and charms. Custom items are generally final sale unless they arrive damaged or incorrect.
Damaged or Incorrect Items
If something arrives damaged or does not match the order, contact BeanyGem within 7 days of delivery with photos and order details.
Return Shipping
Return shipping responsibility depends on the reason for the return. Final rules should be confirmed before launch.